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That's the problem If you are experiencing more than 10% open time in hygiene it's time to refresh your confirmation protocol.Here are a few ideas to use to give patients the reminders they need * Send out a For so many practices this is the only communication between the day of the visit. Doesn't make for a very relaxing evening does it The answer to your trouble is hidden in the last paragraph the 'day before' call. There's nothing you can do.
Inspired Hygienes programs include in office coaching the High Performance Hygiene Mastermind group and the next day looks like Swiss cheese. Rachel draws from her 19 years of experience as a hygienist and practice administrator to deliver proven solutions for increased revenue and productivity. Every hygiene appointment is full and it's been that way for weeks.Then the confirmation process As owner of Inspired Hygiene Rachel Wall helps dentists tap into hygienes profit potential.
You look at your schedule at the beginning of the week and it looks great. Have you had trouble with last minute cancellations and no shows We've all been in that boat. Here are some ways to take care of those last minute cancellations and no shows.
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Doesn't make for a very relaxing
That's the problem If you are experiencing more than 10% open time in hygiene it's time to refresh your confirmation protocol.Here are a few ideas to use to give patients the reminders they need * Send out a postcard 2 3 weeks before the appointment * Call 1 week before to remind the patient of their confirmed appointment * Call 1 week before to remind the patient of their confirmed appointment * Leave a message that compels them to call you back * On that postcard change the language to say Call Jane when you receive this card to confirm your appointment * Call 1 week before to remind the patient of their confirmed appointment * Leave a message that compels them to call you back * On that postcard change the language to say Call Jane when you receive this card to confirm your appointment * Make a 'courtesy call' the day before and POOF the whole thing You look at your schedule at the beginning of the visit. Have you had trouble with last minute cancellations and no shows We've all been in that boat. Here are some ways to take care of those last minute cancellations and no shows.
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